Accessibility

1. Core Commitment (Policy)

• Goal: To improve the accessibility and usability of the website for all individuals, regardless of ability.

• Scope: Includes ensuring compatibility with assistive technologies used by people with disabilities.

2. CX Technology & Tools

• Partner: The original site partnered with Level Access.

• Assistive Application: The statement mentions a free-to-download assistive technology application for customers who need help with:

  • Typing or gesturing.

  • Moving a mouse or reading.

• Key Features provided: * Mouse and keyboard replacements.

  • Voice recognition and speech enablement.

  • Hands-free/Touch-free navigation.

3. Compliance Standards

• Ongoing Process: Acknowledge that accessibility is an ongoing commitment.

• Development Standards: The site is designed, developed, and tested to conform to the most up-to-date and applicable accessibility standards (generally referring to WCAG 2.1/2.2 Level AA).

4. Accessibility Disclaimer

• Ongoing Maintenance: State that while the goal is full accessibility, some issues may still be encountered due to the wide range of assistive technologies.

5. Contact Information for Support

If a user encounters an accessibility barrier, they are encouraged to contact support:

• Phone: 1-866-777-8953

• Email: sales@rockandrepublic.com

• Requirement for users: When reporting an issue, users are asked to specify the specific web page and the nature of the issue.