Terms & Conditions

1. Eligibility & User Accounts

  • Age Requirement: Users must be at least 13 years old. Minors must have a parent or guardian’s permission.

  • Account Responsibility: Users are responsible for maintaining the confidentiality of their login credentials. All activities under an account are the user's responsibility.

2. Terms of Sale

  • Order Acceptance: An order confirmation email does not guarantee acceptance. The brand reserves the right to limit quantities or refuse service for any reason.

  • Sales Tax: Calculated based on the shipping address and local state regulations.

  • Title of Goods: Risk of loss and legal title transfer to the buyer the moment the product is handed over to the shipping carrier.

  • Resale Prohibition: Purchasing products for the purpose of reselling is strictly prohibited. The site reserves the right to cancel suspected reseller orders and close their accounts.

3. Shipping & Returns

  • Shipping Area: Currently ships only to addresses within the United States. Does not ship to U.S. territories.

  • Carriers: Primarily uses USPS and FedEx.

  • Returns: Governed by a separate Return Policy. "Final Sale" items are not eligible for return or exchange.

4. Pricing & Information

  • Accuracy: Prices and availability are subject to change without notice.

  • Discrepancies: Prices on the website may differ from those in physical stores.

  • Correction of Errors: The brand reserves the right to correct typographical errors, inaccuracies, or omissions (including pricing) even after an order has been submitted.

  • Clearance Items: Once an item is marked as clearance, it will not return to its original price.

5. Intellectual Property

  • Ownership: All text, graphics, and code are the property of Kontoor Brands.

  • Usage: Users may only copy or print portions of the site for the sole purpose of placing an order. Any other use (reproduction, distribution, etc.) is strictly prohibited.

  • DMCA: Provides a standard procedure for reporting copyright infringement to the Kontoor Legal Department in Greensboro, NC.

6. User-Generated Content

  • Reviews & Ratings: By posting a review, the user grants the brand a perpetual, royalty-free, and transferable license to use that content globally.

  • Conduct: Content must not be false, infringing, abusive, or contain viruses. The brand reserves the right to delete any user content at its discretion.

7. Legal & Liability

  • Disclaimers: The service is provided "As Is" and "As Available." The brand does not guarantee the accuracy of information, including information generated by Artificial Intelligence (AI) on the site.

  • Liability Cap: Total liability is limited to the fees paid by the user to the company during the 12 months preceding the claim.

  • Governing Law: Laws of the State of North Carolina.

8. Dispute Resolution (Crucial for US Sites)

  • Informal Resolution: Users must first attempt to resolve disputes via a good-faith phone or video conference before filing a claim.

  • Arbitration: All remaining disputes must be resolved through binding arbitration (AAA Rules), not in court.

  • Class Action Waiver: Users waive the right to participate in class-action lawsuits.