Terms & Conditions
1. Eligibility & User Accounts
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Age Requirement: Users must be at least 13 years old. Minors must have a parent or guardian’s permission.
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Account Responsibility: Users are responsible for maintaining the confidentiality of their login credentials. All activities under an account are the user's responsibility.
2. Terms of Sale
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Order Acceptance: An order confirmation email does not guarantee acceptance. The brand reserves the right to limit quantities or refuse service for any reason.
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Sales Tax: Calculated based on the shipping address and local state regulations.
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Title of Goods: Risk of loss and legal title transfer to the buyer the moment the product is handed over to the shipping carrier.
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Resale Prohibition: Purchasing products for the purpose of reselling is strictly prohibited. The site reserves the right to cancel suspected reseller orders and close their accounts.
3. Shipping & Returns
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Shipping Area: Currently ships only to addresses within the United States. Does not ship to U.S. territories.
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Carriers: Primarily uses USPS and FedEx.
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Returns: Governed by a separate Return Policy. "Final Sale" items are not eligible for return or exchange.
4. Pricing & Information
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Accuracy: Prices and availability are subject to change without notice.
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Discrepancies: Prices on the website may differ from those in physical stores.
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Correction of Errors: The brand reserves the right to correct typographical errors, inaccuracies, or omissions (including pricing) even after an order has been submitted.
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Clearance Items: Once an item is marked as clearance, it will not return to its original price.
5. Intellectual Property
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Ownership: All text, graphics, and code are the property of Kontoor Brands.
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Usage: Users may only copy or print portions of the site for the sole purpose of placing an order. Any other use (reproduction, distribution, etc.) is strictly prohibited.
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DMCA: Provides a standard procedure for reporting copyright infringement to the Kontoor Legal Department in Greensboro, NC.
6. User-Generated Content
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Reviews & Ratings: By posting a review, the user grants the brand a perpetual, royalty-free, and transferable license to use that content globally.
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Conduct: Content must not be false, infringing, abusive, or contain viruses. The brand reserves the right to delete any user content at its discretion.
7. Legal & Liability
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Disclaimers: The service is provided "As Is" and "As Available." The brand does not guarantee the accuracy of information, including information generated by Artificial Intelligence (AI) on the site.
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Liability Cap: Total liability is limited to the fees paid by the user to the company during the 12 months preceding the claim.
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Governing Law: Laws of the State of North Carolina.
8. Dispute Resolution (Crucial for US Sites)
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Informal Resolution: Users must first attempt to resolve disputes via a good-faith phone or video conference before filing a claim.
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Arbitration: All remaining disputes must be resolved through binding arbitration (AAA Rules), not in court.
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Class Action Waiver: Users waive the right to participate in class-action lawsuits.